Australian Technology Partnerships Pty Ltd (”ATP”) is highly committed to respecting the privacy, accuracy and security of your personal information.
Collection of Personal Information
ATP does not collect customer’s personal information except where directly related to the process of conducting business or that is necessary for our functions and activities, and we only keep it for as long as we may require it for a legitimate business purpose. This personal information may be obtained directly from you, via another contact in your organisation or through a third party who we believe has informed you that your details have been provided to us. In either case, we will take reasonable steps to ensure that you are aware of the purposes for which the information is collected and that we do so in a fair manner.
We may ask for your name, e-mail address, phone number, address, type of business, customer preference information, customer number and service tag or ticket number, as well as other similar types of personal information which is needed to register or subscribe you to services or offers or to resolve any queries you may have. If we ever ask for significantly different information we will inform you. In the case of newsletters or mailing lists, you will be able to unsubscribe to these mailings at any time.
We do not normally obtain or store information that is deemed by the Privacy Act to be “Sensitive Information”.
Collection of Other Information
When you browse all ATP websites, our server logs the following information, which is provided by your browser. This information is logged for statistical purpose only:
- your server’s IP address or your personal IP address;
- the type of browser and operating system you are using; and
- the address of the referring site (e.g. the previous site that you visited).
In addition, our server logs the following information:
- the date and time of your visit; and
- the address of the pages accessed and the documents downloaded.
We will not try to identify you or your browsing activities except, in the event of an investigation, where a law enforcement agency may exercise a warrant to inspect the service provider’s logs or if your usage is causing technical issues for our site which may need to be resolved. We may in these circumstances identify your IP address to enable us to contact you.
Why do we collect information?
The information we collect will only be that which is necessary for the conduct of our business and our relationship with you or your organisation. Information gathered by us in one instance may be used in another instance unless you expressly requested that we do not. However, we will only use the information which we receive about you for the purpose of doing business with your or your organisation or in connection with that purpose.
How do we collect information?
Where practical, we will only collect information directly from you. If we collect it from another source, we will do what is reasonably possible to inform you that we have collected the information.
How do we store your personal information?
Your information is held either in paper-based record or in electronic form in our databases. We take precautions to ensure the security of that information. If your information is no longer needed, we will either delete it from our systems or de-identify it, so that it cannot be attributed to you personally. We secure personal information in the same way as we safeguard our own sensitive information. We also strive to constantly improve our business processes and the technology we use to protect data.
To whom will we disclose your information?
We will only disclose personal information:
- for the purpose for which we have advised that we are collecting it, and for related purposes that could reasonably be expected in the circumstances;
- with the individual’s consent;
- as part of the asset sale of a business or division;
- as specified by law.
Your personal information or company information may be given to other organisations, such as government authorities, the vendors that we represent and organisations that we use to assist in the conduct of our business, including but not limited to couriers, marketers and financial institutions. Disclosure of your information will always be in accordance to the above principles. Except where data is transferred as part of the sale of a business or a business division, we will not sell personal information under any circumstances or share it with anyone for marketing purposes unless we have advised of this on collection or otherwise obtained the individual’s consent.
How can you check the information we hold?
We will take all reasonable steps to ensure that the information we hold is accurate and put into effect any changes that you ask for. If you wish to view your personal information that we have stored, please email email@example.com or send a fax to (03) 9558 8118, and we will arrange for your personal information ONLY to be extracted and made available for viewing by you in a timely manner. However, we may occasionally need to deny access to information where the law expressly allows it (for example, when someone is under investigation for fraud).
We will not provide access to spouses, family members or other third parties unless we are required or permitted by law to do so or have the clear, written authority of the individual concerned.
Third Party Sites
If through a channel of contact you are forwarded to another site or organisation, ATP is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.
ATP will amend this policy from time to time and will take reasonable steps to let individuals know of the changes that affect them. We will also make that information available by posting a notice on all ATP websites.
How do we use “cookies”?
- To authenticate your access to certain areas of the Site;
- To monitor traffic levels and flows through the Site;
- To manage advertising on the Site; and
- From time to time ATP may conduct surveys on the Site, and cookies may be used to manage this process.
More information on privacy legislation is available from the Federal Privacy Commissioner at www.privacy.gov.au or by phone on 1300 363 992.